Adding an E – Card

1. Go to Email Campaigns > E-Cards on the main navigation menu. 2. Click on the  Add E-Card icon. 3. Select a Name for the e-card. The name is for your own reference and will not be seen by contacts. 4. Select a Type for the e-card.  Birthday, Anniversary or Date: […]

Ecards Overview

Check with support to see if this feature is enabled for your account. Some features may not be visible or available in your account. E-cards are special email campaigns sent to your contacts on their Birthday or Anniversary Dates or a Custom Field Date you can define. For example, you can […]

Archived Email Campaigns

Email Campaigns cannot be deleted, only archived. You can archive email campaigns that you are no longer using. If later you need to use an archived email campaign you can UnArchive it. Archived Email Campaigns can not be Edited or Configured unless you UnArchive them. When a email campaign is […]

How to Resize Images

Images can be resized in the following ways: Option 1: Right in your email content: 1. Go to the Email Content Editor. 2. Click to select the image in your email content. A black border with eight “handles” or small white squares will appear around the image when selected. 3. […]

Image Filters

1. Open the Image & File Library 2. Go to Email Campaigns >  Image & File Library on the main navigation menu OR Open the Image & File Library through Step 2 – Content 3. Click on an image and then select Edit. Under Filters you can use the following: • Brightness: adjusts the […]

Editing an Image

1. Open the Image & File Library 2. Go to Email Campaigns >  Image & File Library on the main navigation menu OR Open the Image & File Library through Step – 2 Content. 3. Click on an image and then select Edit. Under Alter you can use the following: • Resize Image: adjust […]

Uploading Images and Files

Files must be less than 20 MB to upload. Files types allow for upload are jpg, jpeg, png, gif and pdf. File Names with Spaces – If you upload an image file that has spaces or special characters in the file name they will be automatically replaced with an hyphen […]

Image and File Library Overview

The Image & File Library is where you upload images or other file types. The complete list of file types that can be uploaded are jpg, jpeg, png, gif, docx, doc, zip, csv, xls, xlsx, pdf, rtf, vcs,  and ics. In addition, you can edit images (Resize, Crop and Flip/Rotate) within […]

Setting Up A/B Split Testing

Check with support to see if this feature is enabled for your account. Some features may not be visible or available in your account. A/B testing allows you to send 2 test variations of an email campaign to part of your target audience then the winning variation is automatically sent […]

Editing a Triggered Email

Check with support to see if this feature is enabled for your account. Some features may not be visible or available in your account. Automate follow up with your most engaged and interested customers. Save time by automatically sending another email when someone clicks or opens your email campaign, eliminating […]